Creating To-Dos in Basecamp is a simple task with the “Basecamp: Create To-Do” steptype. Use this steptype to automatically pull information from your support ticket or record, and populate fields on To-Dos created in Basecamp.
Agents will be prompted to link their Basecamp account the first time they run a Basecamp step in a Flow.
Check this box to immediately create the To-Do in Basecamp when your team reaches this step. If checked your team won’t have the chance to make edits manually, so you’ll need to fully build out this steptype in Flow Builder.
After selecting a Project, you can select Assignees and Completion Subscribers for the To-Do being created.Additionally, you can configure the option to send a notification email to the assignees when the To-Do is created.
In all of the text fields above, you can use the button to pull in variables from other systems, as long as you’ve set up that separate integration in FlowEQ.